1. Introduction: Welcome to Desert Silk. These Terms and Conditions govern your use of our website and the purchase of our organic body care products. By accessing this site, you agree to be bound by these terms. If you do not agree, please do not use our services.
  2. Products and Descriptions: Desert Silk specializes in organic, camel milk-based products, including face soap, body soap, shampoo, and natural loofahs. While we aim for complete accuracy, colors and textures may vary slightly due to the natural and organic nature of our ingredients.
  3. Pricing and Payments: All prices are listed in UAE Dirhams (AED). We reserve the right to update prices at any time. Payments must be made through our secure checkout system before an order is processed.
  4. Shipping and Delivery: We offer exclusive delivery services only within the United Arab Emirates.
  • Delivery Charge: 20 AED flat rate.
  • Delivery Time: Orders are processed promptly and delivered via our trusted courier partners.
  • Location: We currently do not ship outside of the UAE.
  1. Order Cancellations: Orders can be cancelled within 2 hours of placement. Once an order has been dispatched for delivery, it can no longer be cancelled. Please contact us at 0508699248 for urgent cancellations.
  2. Use of Website: The content on this website, including images of our products, desert landscapes, and the Desert Silk logo, is our intellectual property. You may not use, copy, or distribute our content for commercial purposes without written consent.
  3. Limitation of Liability: Desert Silk is not liable for any skin reactions or allergies resulting from the use of our products. We provide a full list of ingredients (such as 100% natural plant fibers for loofahs) and recommend a patch test before full use.
  4. External Links: Our website may link to our official Instagram and TikTok accounts. We are not responsible for the content or privacy practices of these third-party platforms.
  5. Governing Law: These terms are governed by the laws of the United Arab Emirates. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the UAE courts.
  6. Contact Information: For any questions regarding our Terms and Conditions, please contact us: Email: Desertsilk.ad@hotmail.com Phone/WhatsApp: 0508699248