1. Information We Collect We collect information from you when you visit our site, place an order, or subscribe to our newsletter. This includes:

  • Personal Details: Name, email address (Desertsilk.ad@hotmail.com), and phone number (0508699248).
  • Delivery Information: Shipping address within the UAE.
  • Payment Data: Transaction details processed securely through our payment gateways.

2. How We Use Your Information Your information is used strictly to:

  • Process your orders for our camel milk soaps, shampoos, and natural loofahs.
  • Arrange delivery across the UAE (Flat rate 20 AED).
  • Improve our website experience and customer service.
  • Send occasional promotional emails regarding Desert Silk products.

3. Protection of Information We implement a variety of security measures to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website (such as courier services for UAE delivery).

4. Cookies Our website uses cookies to enhance your browsing experience, remember items in your shopping cart, and understand site traffic patterns. You can choose to disable cookies through your browser settings.

5. Third-Party Links Occasionally, we may include links to our social media platforms (Instagram and TikTok). These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

6. Your Consent By using our site, you consent to our website’s privacy policy.

7. Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below:

  • Email: Desertsilk.ad@hotmail.com
  • Phone: 0508699248